Visit telmate.
Visit telmate Telmate is headquartered in Ontario, Oregon with an additional office in San Francisco, California. sales@telmate. Critics questioned whether inmates should be given the technology while behind bars. Visits must be scheduled 24 hours in advance. Every month, nominees are presented to a committee and one individual or organization is selected to receive a scholarship/donation to support families of fallen officers or organizations selected by those families. 8) On the Telmate Deposits page, you can deposit money onto your incarcerated person’s account. You will need to login (or create an account if you haven’t already) before scheduling a visit. com (or the "GO Visit" mobile app) for conducting your actual visits. 6283) Apr 18, 2016 · If you chose “Suggest Visit Time,” when you scheduled the visit, you need to wait for the inmate to accept. With more local and remote video visits completed than any other provider, Telmate is the video visitation industry leader When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. telmate. Visitation Scheduling services are FREE and can be used to schedule: GettingOut is a user-friendly web-based service that offers simple and reliable communication to inmates at select institutions around the United States. Kiosks can be found at every Oregon Department of Corrections facility, as well as the Dome building in Salem. Todas y todos los demás contenidos o información compartida, transmitida, o enviado a través de cualquier sistema de mensaje o visitas de vídeo o cualquier otro método, puede ser accedido, revisado, examinado, utilizado, grabado, copiado, visto, escuchado, mostrado o distribuido por el personal del centro penitenciario Telmate, o agentes Collect calls allow you to instantly accept and pay for calls to your land line phone account. In August 2020, the personal information of thousands of Telmate users was exposed and accessed by unknown attackers. Telmate provides a variety of ways to communicate with your loved one, including phone calls. This means that if you “accept” the collect call from your incarcerated loved one or friend, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Visitation will be by appointment only. A Telmate agent will assist you with your deposit. Sep 24, 2015 · The Telmate Fallen Heroes program is part of the company’s community outreach program called Telmate Cares. You can get in touch with your inmate by phone in one of two ways: The first way is to set up an account in advance, so you can receive calls. The core tenets of GettingOut and Canadian provinces. Once funds have been deposited, you can send and receive messages. Select the person you’d like to visit with. Jan 23, 2015 · San Francisco, CA (PRWEB) January 21, 2015 – Inmate communications leader Telmate announced the issuance of a new patent (U. If you no longer wish to receive calls from an inmate, simply call 1-866-516-0115 from the phone number that you wish to have blocked, select option 5 then follow the prompts. With our Visitation Scheduling service, you can choose the date and time for a visit, and get registered as an approved visitor—all in advance through our website. This facility has transitioned to expand detainee visitation availability by allowing the additional use of a new remote video visitation process provided by Telmate. The event is part of the company’s Telmate Cares program and will honor fallen officers coast-to-coast during National Police Week , which takes place on Telmate’s cutting-edge platforms are deployed in over 300 correctional facilities in North America spanning nearly all U. Cancellations that are over 24 hours in Video Visit NOW! 1. Apr 4, 2016 · Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. support@telmate. Technical Features We would like to show you a description here but the site won’t allow us. Over the phone: Call Telmate customer service at (866) 516-0115. 6283) Aug 13, 2015 · INDIANAPOLIS, IN (PRWEB) August 13, 2015 – On August 16, during the American Correctional Association’s 145th Congress of Correction, Telmate will award Indiana-based law enforcement Untouchables Motorcycle Club (UMC) a $5,000 scholarship as part of the company’s Telmate Fallen Heroes Fund, a part of the Telmate Cares program. Back to Help Center Mar 9, 2025 · TELMATE, LLC . Don't have an Account? Create one here 5 days ago · The Sheriff's Office works with Telmate to simplify adult in custody telephone calls. Go to https://schedule. FREE in the App Store What is it about? GTL’s GettingOut mobile app is rooted in the power of relationships. and county jails to federal facilities, Telmate serves populations of all sizes—many exceeding 1,000 beds. Video visitation is a great way to connect with your loved one over the internet, without having to worry about unpredictable crowds and overly busy visitation hours. Similar apps. Click on the Schedule Visit button. Telmate Verified is the technology additive that optimizes the performance of Telmate IMPORTANT: To conduct a video visit from home, you need a personal computer, an internet connection, a web camera, a microphone, En partenariat avec Telmate. The company provides services Telmate Gatekeeper, and only requests and responses that meet predefined requirements are allowed to pass. Jan 15, 2016 · The Telmate Fallen Heroes program is part of the company’s community outreach program called Telmate Cares. That is why the Telmate’s Fallen Heroes Program is proud to partner with the National Law Enforcement Officers Memorial Fund (NLEOMF) to launch their first-ever Telmate Fallen Heroes Week. Un-matched names may create a delay in the desired services for you and/or your loved one. 6283) Read chapter in book 1:12 pm Watch video of a daily sermon 7:24 am Message exchange with girlfriend 8:32 am Study for GED 11:50 am Video Important Notices - learn more here. With the Trust & Commissary Account, you can choose to deposit funds that your friend can use to purchase items from the facility such as snacks and other goods. To find out more about Telmate, visit May 19, 2016 · Telmate’s cutting-edge platforms are deployed in over 300 correctional facilities in the U. You can make visitation appointments in three ways: (1) Contact TELMATE Customer Service toll free at 866-516-0115; (2) Log-on and visit TELMATE; and (3) Set up a visit on-site at the TELMATE cash kiosk, located at both the jail and Work Center Jul 11, 2016 · Este video le muestra cómo puede ser verificado para que pueda recibir llamadas telefónicas, reservar visitas de video y más. Oct 9, 2015 · Telmate currently provides the facility’s phone and video visitation system. NOTE: If the inmate is available, the visit will start shortly. Did you know…? Telmate has donated over. Attorney and Approved Professionals Visitation Policies. We no longer permit visits without an online registration. […] Scheduling a Visit. Patent No. The schedule charts below show the times available for Video Visitation. More info below. Network Quality Special visits may be approved for those persons traveling farther than 60 miles or other extenuating circumstances. From your […] Next, click on the Schedule Visit button and continue. For Remote Visits: Log into GettingOut prior to the visit, and the inmate will initiate the video visit. Canceling a Visit Mar 14, 2016 · Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. The Clackamas County Jail provides telephone usage to unrestricted adults in custody so they can maintain personal communications and ties with friends and family to facilitate their future transition from jail life to community life. states, and two Canadian provinces. Video visits are like Facetime or video calls where you use your personal computer to directly chat with an inmate within their housing unit. Telmate uses the Quadrum Telecom, 6Q Phone, 6Q with “Lockdown Kit” and 6Q Visitation phone models as well as the 6Q2 and 7Q “Tough Guy” security phone models. Select a convenient time to visit. Additionally, we have two telephone numbers for contacting Visitation: 678-486-1273 and 770-920-4917. 5. Telmate holds numerous patents in the SaaS and VoIP categories and employs engineers across a gamut of technologies, including, but not limited to: Ruby on Rails, Java, C++, NodeJs, ReactJs, Android and iOS Application Development, Android AOSP, WebRTC, biometrics, and Sorry, there was an issue with your visit. Sign in to schedule and manage upcoming visits with your inmate. Choose a date from the calendar or click the Today button. Article on Yahoo Finance For questions regarding the services, please contact Telmate Customer Service at 866-516-0115. You can visit at the facility or remotely from home. Forgot your password? × Please be sure that your last name matches what is on your government-issued ID (driver’s license, etc. Policy Overview. It’s now easier and more convenient than ever to schedule a visit with your loved one at a facility. “We wanted to do what we can to bring lives together through Telmate’s video visits. If you have opted in to “accept all communications” from your inmate or detainee, and you change your mind, you change your setting by calling the customer service number at (866) 516-0115. Effective Dec 28, 2022: Please be advised, once created, your Friends and Family account will become inactive and is subject to forfeiture after 180 consecutive days of inactivity or non-use unless such time is shorter or longer based on governing law or contract. Cancellations that are Sign in to schedule and manage upcoming visits with your inmate. Visitors will use this website to SCHEDULE all visits, but you will use GettingOut. As of 2017, Telmate has deployed service to over 300 correctional facilities in North America, spanning nearly all U. ” 4. Inmates visit using a video station in their housing unit. Voicemail. Telmate’s cutting-edge platforms are deployed in over 300 correctional facilities in the U. Plus with our new Visit Now feature, there's no sc… Important Notices – learn more here. Services include video visits, phone calls and voicemail, and messages and photos. For all free visits, and all onsite visits, visitors must be present in the visitation reception area 5-10 minutes before their scheduled visit. Visitations are scheduled for no later than 7:40 pm. * App Details The Visit Now feature lets your visit begin in minutes. and Canada. Video Visitation – Visit with your inmate via video at home or at a facility; Visitation Scheduling – Schedule a video visit or facility visit with your inmate; Visitation Fee – Easily pay for facility-required background check fees Jan 27, 2016 · As first reported by the Idaho Press-Tribune in November, Canyon County entered into an agreement with Telmate to provide tablets to inmates. Telmate is a leading provider of secure corrections and community corrections solutions including phone, tablet, visitation, messaging, education and multimedia content, corrections applications, investigator tools and GPS monitoring. Dec 17, 2014 · Telmate’s video visits are offered online both onsite and remotely, saving families time and money to visit their incarcerated loved ones in person. Best of all, visits are confirmed instantly! When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. To find out more about Telmate, visit https://www. Canceling a Visit: To cancel a visit, log into visit. Telmate is headquartered in San Francisco, California, with employee presence nationwide. Once your login is created on the Telmate KIOSK or online, you may proceed to a Telmate Tablet in the admin lobby to schedule a visit. These include county jails and detention centers. 9. *Currently available at select facilities. GettingOut offers video visits for inmates and their loved ones at select facilities. ¿Qué es verificación? La Verificación Telmate está disponible en ciertos institutos, y es un sencillo proceso que puede que sea necesario que usted complete para poder recibir llamadas, depositar fondos, dejar un mensaje de voz […] Jun 17, 2024 · You can video visit on the spot – and you will only be charged for the actual visit time you use. The Telmate Verified program is an important step to help ensure the safety of you and your inmate contact by aiding in the elimination of fraud and extortion. Data Analysis and Telmate Investigator Telmate Verified in tandem with Telmate Investigator, our advanced Don't have an Account? Create one here There are a few ways to deposit money through Telmate: Telmate kiosk: Use a kiosk to deposit money using cash, credit or debit card (V isa or MasterCard only). Click here to learn more about adding your loved one as a contact. com or use the kiosk in the facility lobby. You must schedule a visit prior to visitation and must be scheduled on a first come, first serve basis. Sep 9, 2015 · This past May, the Texas Senate passed and sent to Gov. Click […] Sign in to schedule and manage upcoming visits with your inmate. Please call Customer Service (866) 516-0115 Telmate Verified is an automated identity verification system included in every Telmate installation that authenticates all users. You may contact them with any questions at 866-516-0115. Login using your Telmate account information, either your phone number & Telmate 6 digit pin# OR an email address with password. . Telmate is an innovative software company that designs and develops products and services for the corrections industry. Sign in to your account. Aug 1, 2017 · About Telmate. Visitors will be required to be present in the jail reception area 10 minutes before their scheduled visit. ” Jun 10, 2015 · From city and county jails to federal facilities, Telmate serves populations of all sizes—many exceeding 2,000 beds. Important Notices - learn more here. We would like to show you a description here but the site won’t allow us. 9) Select login and here you create a 6-digit PIN. Cancelations that are over 24 hours in advance are fully refunded. Telmate and the Lane County Jail are not responsible for canceled or missed Video Visitation sessions. You can get it touch with your inmate by phone in one of two ways: The first way is to set up an account in advance, so you can receive calls. Review your visit request, then click the “Confirm Video Visit” button. You may leave your inmate a voicemail (up to 3 minutes) by calling 1-866-516-0115 and selecting option 4. If the inmate What is Telmate Verified? If you are asked to be Telmate Verified it means your facility requires verification of your identity prior to acceptance of an inmate's calls. Login to the GTL Command Center kiosk. Create connections between inmates and friends and family with calls, video visits, messaging and photos. X. If you have questions, please call 866-516-0115 and select the prompt for video visit. Telmate website or app: Visit the Telmate website or download the app to deposit using a credit or debit card (Visa, MasterCard, American Express, and Discover are accepted here). 3120 Fairview Park Dr Ste 300 Falls Church, VA 22042 United States +1 281-262-3025 . How to Visit an Inmate. These visits are not cumulative. Call Telmate at (866) 516-0115 or visit the Telmate website Telmate’s cutting-edge platforms are deployed in over 300 correctional facilities in North America spanning nearly all U. TelmateCommand Center Telmate Command Center is the hub of the communications platform for facility staff. From toothbrushes to toothpaste, and deodorant to razors, these packets contain essential assundries that not only give the needy the basics, but a sense of dignity. states and Canadian provinces. Calling Telmate toll-free at 1-866-516-0115 b. Onsite visiting hours are from 8:00 am-8:00 pm Monday through Friday; and 11:30 am-3:30 pm on Saturdays and Sundays. Learn how to start or schedule a video visit with an inmate from your personal computer using Google Chrome and Telmate. Visit Timer. Visits can be scheduled and paid for in advance, allowing you to visit with inmates at times that are convenient for you. Via Telmate's Website at www. What should I know before I go? When I visit in the lobby, how do I know which monitor my visit will be on? Can I use an iPhone, Android or other smart phone for remote visits? When booking a visit, does the time of the visit match the inmates timezone or mine? Video visits from home have arrived at your facility! To start or schedule a visit, follow the instructions below. Important Notices – learn more here. “Being estranged from your parents is already jarring enough in a kid’s life” Hansen said. Minors are allowed to visit as long as they are accompanied by a parent or legal guardian. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. One "on-site', 30-minute visit will be provided at no cost per week per inmate. Visits will be 30 minutes long unless requested and approved otherwise. UPGRADE your inmate communications system to Telmate. Visitation appointments can be made three different ways: 1. NOTE: If the inmate is available, the visit Aug 10, 2016 · NOTE: You will only be charged for the actual length of the visit. Greg Abbott a bill that requires county jail inmates be allowed a minimum of two in-person non-contact visitation periods per week, reported a May 25 news story on KTXS/abc news with contribution from the Associated Press. Jun 27, 2018 · by Telmate, LLC. com . Double-tap either of the visitation tablets to activate then. But officials say the program benefits the county in the end. Best of all, visits are confirmed instantly! When an inmate calls the end user, the call charges are deducted from the called party’s prepaid account. html. Blocking Future Calls. 10) Enter your DOB and SSN. Telmate Gatekeeper is well tested and has been used to manage all network traffic to and from Telmate Stations since 2010. You can select the date, time and location that is most convenient for you. To find out more about Telmate, visit The telmate Verified program is an important step to help ensure the safety of you and your inmate contact by aiding in the elimination of fraud and extortion. Visitation time left. To receive prepaid calls, inmate’s family or friends and others can easily and quickly set up Prepaid Call Account by one of these methods: Visit Telmate’s website, or call Telmate toll-free at 1-866-516-0115. Jun 5, 2024 · You can video visit on the spot – and you will only be charged for the actual visit time you use. 3. To find out more about Telmate visit www. This does not apply to visitors who cancel their visit at least 24 hours in advance. 6283) Apr 1, 2025 · In order to visit inmates at the Douglas County Jail, you MUST REGISTER ONLINE 24 hours in advance of when you would like to visit. Note: Telmate allows a ONE TIME, ONE MINUTE Complimentary Free call between the inmate and the called party when the number that the inmate is trying to call is blocked from receiving collect calls. With more local and remote video visits completed than any other provider, Telmate is the video visitation industry leader offering The visitation center is located at the LPSO Public Safety Complex, 1825 W. Once your visit has been accepted, the invitation in your calendar will change from Invited to Confirmed. Learn how to schedule a visit, choose a video option, and use free visits with the Visit Now app. Once you have completed the verification steps, you can receive calls, deposit funds and use all the telmate features to safely and confidently communicate with your loved one. com or use the link provided in your confirmation email. 6 million Envoyez et recevez des messages via votre compte Getting Out. 2. Canceling a Visit To cancel a visit, log into www. Read and accept the agreement by clicking the check boxes next to each statement, then click “Accept. 855. * Video visits are not currently available at Telmate Tablet-only facilities. Please write to canteen with questions or issues. A for-profit organization that allows people to add money to accounts for inmates for the purpose of phone calls and other services. Telmate provides both the inmate telephone and video visitation system for Twin Falls County Adult Detention in Twin Falls, Idaho. Sep 22, 2015 · As part of its Telmate Cares community outreach initiative, Telmate participated by holding fundraisers, then buying the supplies and filling up the packets. Users create an account, make a deposit, and then access those funds as needed. Aug 14, 2014 · by Telmate, LLC. May 18, 2016 · Telmate’s cutting-edge platforms are deployed in over 300 correctional facilities in the U. To be verified, you can make a deposit, schedule a visit or download and complete the Telmate Verified form. Feb 27, 2015 · “Telmate Verified has become an essential tool for our facility and the Investigations division in gathering intelligence on criminal activity as well as locating and linking individuals together who have previously been off of the Law Enforcement radar” Matt Martin, Chief Jail Administrator – DeKalb County Sheriffs Office Apr 4, 2016 · To send and receive messages, you need to: Add funds to your Friends & Family Account so that you can send messages to your loved one, and to ensure your loved one can return your messages you can add funds to their Inmate Account. Follow the instructions below to schedule your first visit! IMPORTANT: To conduct a video visit from home, you need a computer, an internet connection, a web camera, and sufficient funds in your account to schedule a visit. Please be sure that your last name matches what is on your government-issued ID (driver’s license, etc. Follow the instructions, login to your account, and choose the person and time you want to visit. May 17, 2016 · Telmate’s cutting-edge platforms are deployed in over 300 correctional facilities in the U. 8. TELMATE COMMAND Designed specifically for corrections and detention facilities, Telmate Command is our suite of powerful, industry-leading products designed to maximize control and security, increase operating efficiencies, and solve crimes. gettingout. iPhone iPad. To do this, contact Telmate Customer Service at 1-866-516-0115, and select option 5. TELMATE VIDEO VISITS Telmate video visits offer inmates more convenient ways to stay connected with friends and family, while helping facilities eliminate security issues associated with inmate movement. Cancellations that are over 24 hours in advance are fully refunded. Apr 4, 2016 · This video introduces you to the Telmate Phone System. You can continue as a guest or login. Once the special visit is approved you will be required to register through the Telmate system and visit via Telmate onsite. Feb 1, 2017 · The Telmate Fallen Heroes Program is one of the company’s community outreach programs. If you wish to contact an inmate, your options are to call and leave the inmate a voicemail (up to 3 minutes), write a letter, visit the inmate during official visitation hours at the facility, or use remote video Visitors will use this website to SCHEDULE all visits, but you will use GettingOut. Select the length of your visit. Face-to-face visits are not available. Don't have an Account? Create one here Why can’t I schedule a visit with an inmate? I’m going to visit at the facility. Dec 30, 2013 · The Telmate communication system is deployed in nearly 250 facilities throughout 43 U. Inmate visitation scheduling allows you to skip the long lines by reserving your visitation time. Nov 3, 2015 · The Telmate Fallen Heroes program is part of the company’s community outreach program called Telmate Cares. To visit, a social visitor must schedule a visitation appointment through our third-party telephone and social visiting administrator, TELMATE. Minors. Telmate is headquartered in San Francisco, California. If you schedule a 30 minute visit and the visit lasts 15 minutes you will only be charged for the 15 minutes. com. Best of all, visits are confirmed instantly! Aug 10, 2016 · At some Correctional Centres, you can also video visit with an inmate from home using your computer. by Telmate, LLC The Dojo Toolkit -- iframe_history. It provides simple and reliable communication between Aug 14, 2014 · GTL’s GettingOut mobile app is rooted in the power of relationships. Telmate is a wholly-owned subsidiary of GTL, headquartered in San Francisco, California. Click on “Visit Now” in the “Online” section. With an Inmate Account, you can choose to deposit funds that your friend can use to call and video visit with any contact who’s been authorized. No exceptions. FREE in the App Store What is it about? *Currently available at select facilities. 8,398,054) for an automated system that verifies inmate contacts with the outside world and tracks communications that may be deemed crucial to criminal investigations. To find out more about Telmate, visit www. com | 1. myWIC Mosaic Remote video visits are an affordable, easy and instant way to connect with your incarcerated friend or loved one. Canteen Sales and Refunds are processed through canteen, not Resident Accounts. a. Loaders. Sometimes, 211info gets calls from people recently released from prison who think we are Telmate: #211 is the extension inmates can call from inside the jail to reach Telmate. For Local/Onsite Visits: You will initiate the visit from a lobby station at the North Jail. GettingOut. These times will vary for each AIC depending on custody status, classification and if other AIC's have previously booked the time. The new visitation technology allows for more visits at more times without the need to travel to the facility. Today it is used for both Telmate Stations (video visit stations) and Telmate Tablets. You’ll also see how much the visit will cost. Telmate is headquartered in San Francisco, California, with local presence near you. Every month, nominees are presented to a committee and one individual or organization is selected for the scholarship to support fallen officers or families of law enforcement officers in need. arrow_forward. Once you have completed the verification steps, you can receive calls, deposit funds and use all the Telmate features to safely and confidently communicate with your loved one. You’ll see different options to visit depending on what the facility offers. It is recommended that before you conduct a remote visit that you allow Telmate to test your computer and internet strength. 55 seconds left. Select the video visit start time. Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. It is the core of Telmate Investigator, our investigator-centric suite of tools. If the inmate is not available, you will be notified and can schedule a visit for later. Telmate We would like to show you a description here but the site won’t allow us. Telmate Tablets are wireless access points to Telmate’s suite of inmate software services that include messaging, photo sharing, approved entertainment, paperless requests and grievances, ebooks, commissary ordering, account management and more. What is Telmate Verified? If you are asked to be Telmate Verified it means your facility requires verification of your identity prior to acceptance of inmates' calls. Willow Street Scott, LA 70583. To schedule a visit with an inmate, go to www. iPhone. The Shift Supervisor or Classification Officer may authorize special visits. The purpose of verification is to ensure inmates are not connecting with inappropriate people on the outside. You’ll also see a notification in the News tab if your visit was approved. S. 12) The last screen gives you options to make a deposit, schedule a visit or view my account. Did you know…? Connecting with loved ones is crucial to an inmate’s success in re-entering society. Telmate Automated Lobby Kiosks Telmate’s fully automated lobby kiosks offer friends and family a con-venient, accessible and localized way to add funds to any inmate account. This file is used in Dojo's back/fwd button management. posit or having a visit, or if they use a new credit card, scan a new ID, or have a new photo taken at a kiosk, Telmate Verified automatically adds the infor-mation to the user profile, bolstering the individual’s overall data picture. Learn how to schedule a first-time visit. 6283) Aug 10, 2016 · NOTE: You will only be charged for the actual length of the visit. With the GettingOut Visits app, it’s easy to visit anytime, anywhere from your mobile device! • IT’S A VIDEO CALL: Remote video visits are an easy, instant way to connect with your incarcerated friend or loved one. Best of all, visits are confirmed instantly! There may be a charge for your visit, this is solely dictated by the company running the visit system, Telmate. We offer two types of Video Visitation services: The Kitsap County Jail inmate visiting has transitioned to a video-only social visiting system provided by Telmate. This included names, contact information, driver’s license numbers, passport numbers, Social Security numbers, payment card and financial account information, personal messages, and grievance forms. ), as it may be necessary to match official visitation lists for security purposes. * What if you could visit your loved one from your mobile device anytime, anywhere? Now you can! With our FREE GettingOut Visits app, keeping in touch with loved ones is easier and more flexible than ever. You need to sign in or sign up before continuing. 11) You may see an email verification. TELMATE (835. Once you visit, your friend will be added to your Contacts. Obligation = Funds loaned to your account to cover a charge. Visitation appointments are scheduled on a first come, first serve basis. gfzzks vpei yjjcw vpzfoa kgfx xxmqbl cjz hfgyd xvqe bou azxm lbowzgd bezxj rxese hlkqio