Google authenticator code recovery After signing in successfully, open the Google Play Store app on your phone. If you lost your old phone, you can only recover your Google Authenticator accounts on the “2-Step Verification” page. It’s crucial to have a recovery plan in such situations. If the device you’re trying to sign in on is a computer, you might not be able to scan the QR code. Recover your Google account by sending the verification code to your email account. Clear search Aug 16, 2017 ยท When locked out of your account due to new or lost phone, use the backup code in place of the Authenticator code on the website itself. 3. Select the tab below for the device you’ll use to scan your QR code. Authenticating with a passkey. Use a link. pljbfevteegoieoclntmzpkyszrmeumavmtkjudobpdvkubgcobchsinbflvmtqknrwjtbgchpjfncmfsaftmv